May 08 2008
Artificially Poka-Yoke an e-mail server
Just ran across this fantastic post–how to deal with the CC: deluge. It’s brilliant!
In manufacturing, the Japanese have this term Poka-Yoke for mistake-proofing a system. Granted, the people who CC’d Chris weren’t making mistakes–they chose to e-mail him. Their mistake was not tactical, but strategic. Poka-yoke’ing the e-mail server is Chris’s way of telling his team, “Hey, I trust you. Do something other than cover your butt.”
What other ways can you poka-yoke technology to prevent strategic mistakes/assumptions/lazy longcuts?
(Here’s a thought–poka-yoke Firefox!)
Like this? Try these:
- Virtual Assistant Needed: How to Hire And Work With a Virtual Assistant
Speaking at TEDx Zagreb in a few hours…
Related posts brought to you by Yet Another Related Posts Plugin.
