May
06
2009
[Purely personal post.]
It’s almost summer–and I’m excited about the next six months… Visit my family, hike the Grand Canyon, climb Mt Kilimanjoro, etc.
But it’s also time to say goodbye to a huge chunk of my life… a piece I can tell you about, but you’ll never really know.
For six of the past seven summers, I’ve [...]
Mar
21
2008
Yesterday’s topic of self-selecting filters prompted me to write about listening to customers…
When I’m working on a group project and we get cranky, I show this video. People always ask, "Is this real?" It’s not funny unless it happened. But they always laugh because they want to believe it’s authentic.
Do your customers [...]
Jun
09
2006
Spent two hours this past Tuesday listening to various student presentations in my Project Management class final.
A couple of highlights:
Our group went first (random draw). I started us off with a 30-second intro retelling the advice of a friend: “Good judgement comes from experience… And experience comes from bad judgement.” Delivered properly, it normally draws [...]
May
26
2006
Last fall, when I was briefly contemplating graduating this spring and pursuing an accelerated 1-year MBA, I had the wonderful chance to call up a few older and wiser people I know and get their advice. While the advice was a rather resounding no (for good reasons), I also received some wonderful advice about education, [...]