Your story: Does it provoke answers or state them?

In January, I spent a week with Genie Industries participating in a kaizen event. This week was special–Genie paid a lean manufacturing Sensei upwards of $30k to supervise.
(Shingijitsu’s website looks like crap… Yet my Genie contact told me, “We’re working hard to wine/dine them–otherwise they’ll fire us.” That’s abnormal.)

I’ll never forget asking the Sensei a question; he grabbed my arm, moved to the middle of the process, planted me there, and said “Watch. What do you see?” The more questions I asked, the more questions he asked me. I learned a lot that afternoon.

I was reminded of this quote:

After Seth’s keynote this morning, I reviewed the notes that I was taking… The notes had nothing to do with what he was saying and everything to do with a fistful of creative sparks that were inspired by what he was saying. – Mitch Joel


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